Privacy Policy

America's Frontline Doctors (AFLDS) is committed to protecting the privacy of its members and donors. AFLDS maintains safeguards to store and secure information about its members and donors. The safeguards may be physical, electronic, or procedural. This Privacy Policy (“Policy”) describes: (i) how AFLDS collects information from its websites and through your other voluntary interactions with the AFLDS (e.g., subscription to an AFLDS publication, communication with AFLDS emails, purchase of an AFLDS product, donation to AFLDS, application for AFLDS membership, registration to an AFLDS event, participation in a member survey); and (ii) how AFLDS uses this information. With respect to websites, please note that this Policy applies only to AFLDS’ websites and not to the websites of unrelated third-party companies or organizations to which AFLDS provides links, or to any software that may be downloaded from AFLDS’ websites.

By visiting AFLDS’ websites (i.e. www.AFLDS.com, www.americasfrontlinedoctors.com), becoming a member or donor, or otherwise voluntarily submitting information to AFLDS, you agree to this Policy. The AFLDS reserves the right to make changes to this Policy at any time; in such case, AFLDS will post a notice that this Policy has been modified by revising the “Last updated” date at the bottom of this page.

What information does AFLDS collect?

AFLDS collects two types of information: (1) non-personally identifiable information for everyone who visits its websites; and (2) personally identifiable information for members, registered website users, and anyone who donates or requests products, services, or information.

 

Non-personally identifiable information

AFLDS employs cookies to collect information about all visitors to AFLDS websites, including pages viewed and the order visited, terms used in searching AFLDS websites, and products investigated or purchased. AFLDS uses cookies to offer greater functionality, and the information generated from these cookies is used to help determine which services are most important and to guide editorial and business decisions.

Users who do not desire the functionality offered by cookies may disable cookie functionality in their browsers or through settings on their mobile devices; however, users who do so may not be able to use some features of AFLDS websites. For example, a registered user must have cookies enabled in order to access the registered-user sections of AFLDS websites.

For system administration and troubleshooting, AFLDS also logs the originating Internet Protocol (IP) address, the browser and operating system used, and information about your individual use, such as time and date of visits, duration of sessions, and other similar usage or system data.

AFLDS collects this non-personally identifiable information from users who are browsing the public areas of AFLDS websites. AFLDS may review this information if a user's account is associated with: (i) attempts to violate the security of AFLDS computer networks; (ii) activity that degrades the performance of AFLDS websites; or (iii) activity that might be related to copyright or other violations. AFLDS may also use this information in conjunction with personally identifiable information (as set forth below under “How does the AFLDS use information collected?”).

 

Personally identifiable information

In addition to the non-personally identifiable items listed above, AFLDS records the user’s name and member/donor ID number for all registered users (i.e., users who have logged into a password-protected area of an AFLDS website). In the course of using AFLDS websites, a user may be asked to provide personally identifiable information (e.g., name, address, zip code, email address, telephone number, fax number, credit card payment information) in order to purchase a product, participate in an AFLDS activity, subscribe to a newsletter, make a donation, request information, or otherwise interact with the AFLDS. In addition, users may be asked to update their contact information.

AFLDS also collects email addresses provided via membership applications and renewals, website registrations, product purchases, donations, member surveys, downloads of certain materials, email communication sign-ups, and comments made in discussion threads on AFLDS websites.

Important note for AFLDS members: AFLDS also maintains a membership database. The information in this database is drawn from membership applications, dues payment forms, subscriptions, product orders, continuing medical education (CME), donations, public databases, member surveys, and other correspondence between AFLDS and its members.

Credit card information: AFLDS does not disclose the credit card account information or activity of its donors. When members and donors pay using their credit cards, AFLDS submits this information encrypted to obtain payment from the appropriate clearing house. If credit card numbers are stored in AFLDS databases, they are encrypted.

How does AFLDS use information collected?

AFLDS uses the information it collects to better serve members, donors, and visitors to AFLDS websites in the following ways:

 

AFLDS services and products

AFLDS uses information collected to improve its web content, to respond to visitor needs and preferences, and to develop new products and services. For example, AFLDS will combine non-personally identifiable information (e.g., data stored in cookies, user’s IP address) with personally identifiable information (e.g., user’s name, member/donor ID, email address) to offer products and services that may be of specific interest to the user.

 

Disclosure to third parties

AFLDS makes member contact information available in its online membership directory only to other members of AFLDS who have verified their membership status before entering the online membership directory. AFLDS may also make your contact information and/or other personally identifiable information publicly available in connection with AFLDS programs and events or for other purposes, as permitted by you. AFLDS also shares membership, demographic, and/or contact information with organizations such as our payment processor, Cornerstone.

AFLDS also may disclose limited personally identifiable information (e.g., name, address, email address, NPI number, purchase information) to outside service providers that help AFLDS offer products, services, and information. For example, AFLDS may work with outside service providers to: (i) distribute emails or make telephone solicitations; (ii) assist with direct marketing, customize journal advertisements, and collect data; (iii) help detect and prevent fraud; and (iv) otherwise assist AFLDS in enhancing its products, services, and other offerings, and serving its members and donors. AFLDS requires that these outside service providers agree to keep confidential all such information and to use it for the purposes designated by AFLDS.

Like many other organizations, AFLDS may use outside marketing companies to place and monitor advertisements or links on AFLDS websites and on other websites. These companies may use non-personally identifiable information (e.g., links clicked on during a visit, browser type, time and date, subject of advertisements clicked on or scrolled over) and personally identifiable information (e.g., NPI number) during your visits to AFLDS websites and other websites in order to provide advertisements about products and services more likely to be of interest to you. These companies typically use a cookie or a third-party web beacon to collect this information. AFLDS is not responsible for the collection or use of information by such marketing companies or third-party websites.

On occasion, AFLDS also may provide, either itself or through an outside service provider, personally identifiable information (e.g., name, address, demographic information) to third parties that offer their own CME, products, or services deemed of potential interest to members and/or to the clinical or socioeconomic practice of medicine. These third parties only receive names and addresses; they do not receive phone numbers, fax numbers, or email addresses.

 

Emails

Once someone voluntarily provides an email address, AFLDS assumes it has permission to email that person with questions, transaction follow-up, and advertisements, and to send bulk email messages. AFLDS collects data to track the effectiveness of emails, which enables AFLDS to better serve its audiences.

As noted earlier, there are instances in which AFLDS will share email addresses of its members and donors with outside service providers who assist AFLDS in offering its products and services and who are under an obligation of confidentiality; however, AFLDS does not sell or rent the email addresses of its members and donors.

 

Disclosure required by law or emergency circumstances

AFLDS may release personal information to third parties in order to comply with legal requirements.

External relationships

AFLDS has agreements with other organizations that offer products and services through AFLDS websites or third party agreements. When the user interacts with these organizations on the organizations’ websites, whether as a result of following links from an AFLDS website, within an AFLDS email, or otherwise, different rules and privacy policies may apply. Since AFLDS does not control the collection of information or the use of information collected via these other organizations’ websites, AFLDS is not responsible for their privacy practices, security, or content.

 

Opting out

While AFLDS hopes that the information in this Policy helps you understand how AFLDS uses and protects your information to provide you with better service, you may still choose not to receive information from AFLDS.

 

Email opt-out

All of AFLDS’ marketing emails and some of its informational emails include a link for unsubscribing. Registered users on AFLDS’ websites also can log in to the “My Account” section to change their email preferences. AFLDS will apply your unsubscribe request as quickly as possible. However, because there may be email campaigns already in progress, you may continue to receive emails from AFLDS for a few days AFLDS requires up to 10 days to apply your unsubscribe request. After this time, you should no longer receive marketing or informational emails from AFLDS. You may still receive emails regarding your transactions (e.g., confirmation that you have placed an order).

 

Direct mail opt-out

To discontinue receipt of AFLDS’ newsletters and direct mail promotions, please email info@aflds.com. Your request will be processed as quickly as possible. However, due to mailing lead times, it is possible that you may receive a few more mailings from AFLDS. After six to eight weeks, you should no longer receive mailings from AFLDS.

For questions or concerns about this Policy, please contact info@AFLDS.com.

 

Last updated Dec 8, 2020.